Disclaimer

1. Platform Marketplace Role

QuickServe acts as a technology platform connecting end customers, independent restaurant partners, and third-party delivery partners. While QuickServe facilitates order processing and live logistics, food items are independently prepared by restaurant partners and delivered by registered delivery riders.

2. Partner Document Verification Disclaimer

QuickServe explicitly mandates the submission of verification documents such as FSSAI licenses, GSTIN registrations, government identity proofs (Aadhaar/PAN), driving licenses, and vehicle registration certificates (RC) during partner onboarding. While we verify submitted documentation in good faith:

• Restaurant partners remain solely responsible for maintaining active food safety licenses, hygienic kitchen standards, and accurate allergen disclosure.
• Delivery partners operate as independent service providers and remain individually responsible for traffic compliance, safe driving practices, and valid vehicle insurance.

3. Menu, Pricing & Food Quality Information

Menu descriptions, pricing, food item availability, and ingredient lists are provided directly by restaurant partners. QuickServe makes reasonable efforts to keep information updated but does not warrant that menu details, food taste, temperature upon arrival, or preparation methods will meet specific individual expectations.

4. Delivery Time Estimates

Estimated delivery durations shown in the app are calculated dynamically based on distance, kitchen preparation times, and traffic conditions. Unforeseen delays caused by severe weather, unexpected traffic bottlenecks, or high order volume do not constitute guaranteed delivery breach.

5. Limitation of Liability

To the maximum extent permitted under applicable law, QuickServe shall not be liable for any indirect, incidental, or consequential damages resulting from restaurant preparation errors, food quality variations, or delivery delays.

6. Third-Party Integrations

QuickServe relies on third-party services including RBI regulated payment gateways and digital mapping APIs. We are not responsible for temporary disruptions or policy changes of these external service providers.

7. Questions & Support

If you have questions regarding this disclaimer, please reach out to us on our Contact page.